Privacy Policy

Commitment to Privacy

KD Plan Management (ABN 45 678 585 692) is committed to protecting your privacy. We adhere to the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth) and are dedicated to safeguarding the personal information of our customers, website visitors, and social media users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Definition of Personal Information

Personal information refers to any data that identifies or could reasonably identify an individual.

Collection of Personal Information

Name, phone number, address, and email addressBusiness or personal details relevant to our servicesFinancial and payment informationResponses to surveys, promotions, or feedback requestsCommunications with our customer support teamAny other information voluntarily provided when interacting with us.

Methods of Collection

We collect personal information in various ways, including but not limited to:

Direct interactions via our website, social media, email, or telephone

When you engage with our servicesWhen you provide information through third-party sources that lawfully share data with us

Automatically when you visit our website, including analytics tracking.

Use of Personal Information

KD Plan Management may use your personal information for purposes such as:

Providing you with relevant services, updates, and communications

Offering new products, services, and opportunities

Enhancing our services to better meet customer needs

Contacting you via phone, email, SMS, or postal mail for service-related communications

Data Security Measures

KD Plan Management employs robust security protocols to safeguard your personal information against unauthorized access, misuse, loss, or disclosure.

Privacy Complaints and Resolution

If you have concerns about how we handle your personal information, please submit your complaint in writing to:

Wellington House Unit 6, 181 Victoria Street, Mackay QLD 4740.

We take privacy complaints seriously and will respond promptly upon receipt of a written notice.

Contact Information

For any questions or concerns about this Privacy Policy, please contact us at [email protected].